We process personal data in compliance with the relevant data protection regulations, in particular the GDPR and the BDSG. We proceed data only if there is a respective valid legal basis.
When you visit our platform, our servers store certain data by default such as connection data and pages visited in order to ensure the operation of the platform and the desired functions. Details on the individual data processing can be found in the data protection settings.
If you are or become a customer, we process your data exclusively for order processing and invoicing as well as for communication in connection with your orders. We also process your data in connection with your registration with news aktuell to assign your login, to process your orders and to create your invoices as well as for sales purposes.
We use the SugarCRM application by the software provider SugarCRM Inc, SW2-130 Cupertino, CA 95014, USA, to process our customer data as part of the ongoing business relationship. A corresponding order processing contract has been concluded. The data is processed and stored in the Amazon Web Cloud in Germany (Frankfurt). Sugar CRM is certified as a US company under the Privacy Shield Framework. Further information on data security at SugarCRM can be found here.
We use the Single Send API of the provider HubSpot, Inc. to send emails to users via the platform. A corresponding order processing contract has been concluded. HubSpot is only used as a technical dispatch system; your data is not permanently stored on the HubSpot servers. Further information on data security at HubSpot can be found here.
We use cookies and similar technologies (collectively “cookies”) on this platform. Cookies store information on your device, access your device or read information from it and may also process personal data.
We use Matomo for an anonymous analysis of our website (see point 3.). If you have given us your consent via the data protection settings in the consent window, we also link the corresponding activities to your user ID. Otherwise, we only use cookies that are necessary for the operation of our website and application. We do not display any advertising for third-party companies on our site, store all information on our own applications and do not pass it on to third parties. You can find more information about cookies and the processing purposes in the privacy settings.
Your current data protection settings:
We use the open source analysis service Matomo on our platform for the statistical evaluation of user numbers and for analysis purposes. We host Matomo on our own systems and use Matomo without cookies. Matomo captures the information automatically transmitted by your end device, such as device type, screen resolution, operating system and browser data, as well as activities on the platform, such as clicks and downloads. If you have given your consent in the data protection settings this data will be linked to and saved together with your user ID. Otherwise, we generate a random character string (so-called hash) from the above-mentioned access information and other random factors and use this instead of the user ID so that you are not directly identifiable to us. The hash value enables us to anonymously assign successive actions to a user. The hash is not stored on your end device (browser) permanently or in a session, but only in the working memory for a short time. If the website is reloaded, a new hash is generated. This means that users are not recognised when they return to the platform and the corresponding data is not merged. The information obtained via Matomo is not merged with other information and is not transmitted to third parties. Data processing is necessary to safeguard our legitimate interest in analysing reach and gaining a better understanding of how our platform is used. The legal basis is Art. 6 para. 1 f) GDPR. You can object to the website analysis and the associated processing of your data by Matomo by clicking here: Matomo opt-out. A so-called opt-out cookie will then be stored in your browser. This processing is necessary so that we can implement your objection in accordance with Art. 21 para. 1 GDPR. Please note that you must object again in case you visit our platform with a different browser or delete the cookies stored on your device.
This platform and most of the associated applications are operated on our own data centre infrastructure in Hamburg. Individual applications are hosted and operated by news aktuell in a secure operating environment on the German Amazon Web Services (AWS) cloud, which is not accessible from outside. Amazon Web Services, Inc. maintains several certifications for its data centers, including ISO 27001 compliance, PCI certification, and SOC reports. The reports can be found on the AWS compliance website. More information on AWS cloud security can be found here and on data protection here. news aktuell takes all necessary technical and organizational security measures to protect your personal data from loss and misuse. For example, all data entered by you via the platform is transmitted in encrypted form. Further details can be found in our Technical and Organizational Measures for the order platform (TOMs).
news aktuell uses AI tools (artificial intelligence) on a case-by-case basis as part of the order processing, e.g. to generate keyword suggestions. Only tools with confidential input and output modules are used; the customer's own material is neither made public nor made available as training data before the booked distribution time The results are always checked by our employees before use. news aktuell also offers AI assistants for optimising your orders, which use AI models from third-party providers such as Open AI. Before activating these tools, we will obtain your consent to the corresponding data transfer and processing. The data, prompts and responses you enter will be treated confidentially by us and will not be published or used for training purposes by third-party providers.
As a person whose data is processed by us, you have the following rights: right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR) and right to object (Art. 21 GDPR). You also have the right to lodge a complaint with a data protection authority at any time.
Vera Walter
e-mail: datenschutz@newsaktuell.de